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ibu institut für berufsbildung und umschulung gmbh

Workplace education & training in retail

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At a glance

Information about “Retail sales training” is available on this page.

Questions & advice

Do you have questions? Get in touch; we are happy to help.

Your contact

You can reach the ibu team at 038757 5070 or by email.

About ibu

Use our knowledge and expertise to train your employees!

Training your employees helps them respond to technological developments and changing requirements in retail. Our qualified trainers have many years of industry experience and are committed to sharing their knowledge and expertise. Learn to understand customers' needs and offer appropriate solutions that support customer satisfaction. We combine technical knowledge with a range of sales skills to help you meet the demands of technological progress and work successfully in sales.

A strong partner

We offer the solution

At ibu, we train your employees for retail. Alongside sharing current knowledge about consumer behaviour and the digitalisation of working life, ibu helps your staff understand your business as a whole and become familiar with all its areas. A business consists of many interdependent elements, each with a significant influence on overall results. Your employees learn to see the bigger picture and contribute positively to business performance. Employee satisfaction is strengthened as staff develop a results-focused approach and a greater appreciation of their own work.

Employee training

Your benefits

  • Increased employee satisfaction
  • Future-focused knowledge
  • Employee retention & satisfaction
  • Addressing the shortage of skilled workers
  • Greater competitiveness for your business

 

pdf · explore leaflet (German)

Education & training programmes

All our education and training leaflets at a glance (German).

pdf · training programme (German)

Partial qualification: retail sales

All programme information in the PDF (German).

PDF ansehen PDF herunterladen

Videos & insights

Partial qualifications at ibu

Discover how partial qualifications work at ibu.

Feedback on our programmes

Experiences from practice

What participants and businesses say about working with ibu.

Armin Kremer

Mecklenburger Landpute

Many of our employees have worked in sales for years, with commitment, reliability and a customer-focused approach. Retail sales training was a well-earned step towards professional recognition. I am proud of our employees who took this step. They have developed professionally, and our customers notice it too.

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